Tables & Charts

TABLES & CHARTS

GLOBAL REPORTING INITIATIVE PERFORMANCE TABLES & CHARTS

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Economic Performance

1AO1: Passengers by International/Domestic *

Econ: A01 - International

	CY 2015	CY 2016	CY 2017	CY 2018	CY 2019
Domestic	19,382,504	19,963,645	21,282,172	23,195,614	24,163,175
International	698,754	762,156	874,321	1,042,686	1,053,772
Total	20,081,258	20,725,801	22,156,493	24,238,300	25,216,947

*Reported for calendar years.

2AO1: Passengers by Origin & Destination/Transfer *

Econ: A01 - Origin

	CY 2015	CY 2016	CY 2017	CY 2017	CY 2019
Origin	10,053,201	10,377,537	11,090,078	12,125,938	12,624,938
Destination	10,028,057	10,348,264	11,066,415	12,112,362	12,592,009
Total	20,081,258	20,725,801	22,156,493	24,238,300	25,216,947

*Reported for calendar years. Transfers typically account for less than 3% of passenger volumes on an annual basis.

3AO2: Annual Aircraft Movements *

Econ: AO2

Flight Category	CY 2015	CY 2016	CY 2017	CY 2018	CY 2019
Passenger	183,816	186,559	199,006	213,963	220,908
Cargo	6,554	6,768	6,798	5,668	6,661
General Aviation	9,644	9,676	8,113	10,337	9,682
Military	755	897	363	758	764
Total	200,769	203,900	214,280	230,726	238,015

*Reported for calendar years. The Airport has a departure curfew from 11:30pm to 6:30am limiting aircraft movements at night.

4AO3: Cargo Tonnage *

Econ: AO3

Domestic	CY 2015	CY 2016	CY 2017	CY 2018	CY 2019
Cargo Tonnage	147,546	160,000	159,196	158,754	143,035
Mail	21,039	20,819	23,431	24,565	17,153
Total	168,585	180,820	182,628	183,319	160,188
International
Cargo Tonnage	10,336	8,275	6,938	9,031	11,429
Mail	N/A	N/A	N/A	N/A	N/A
Total	10,336	8,275	6,938	9,031	11,429
Total
Cargo Tonnage	157,882	168,276	166,135	167,785	154,464
Mail	21,039	20,819	23,431	24,565	17,153
Total	178,921	189,096	189,566	192,351	171,617

*Reported for calendar years.

5AO8: Number of Persons Physically or Economically Displaced

Econ: AO8

	FY 2015	FY 2016	FY 2017	FY 2018	FY 2019
Number of Persons Physically or Economically Displaced	0	0	0	0	0

6201-1: Direct Economic Value Generated and Distributed

Econ: 201

Revenues	FY 2015	FY 2016	FY 2017	FY 2018	FY 2019
Operating Revenues	$210,500,000	$234,000,000	$248,800,000	$265,800,000	$293,700,000
Expenses
Operating Costs	$101,000,000	$111,600,000	$116,900,000	$121,200,000	$127,600,000
Employee Wages and Benefits	$39,200,000	$42,100,000	$46,900,000	$47,900,000	$49,600,000
Debt Service	$32,100,000	$32,900,000	$33,000,000	$49,900,000	$51,800,000

7201-4: Significant Financial Assistance Received from Government

Econ: 201-4

	FY 2015	FY 2016	FY 2017	FY 2018	FY 2019
Build America Bond Interest Rebate	$4,600,000	$4,700,000	$4,700,000	$4,700,000	$4,700,000
Airport Improvement Program (AIP) Grants	$10,800,000	$10,500,000	$1,900,000	$13,300,000	$8,200,000
Quieter Home Program	$12,100,000	$8,600,000	$1,400,000	$8,400,000	$11,600,000
Total	$27,500,000	$23,800,000	$8,000,000	$26,400,000	$24,500,000

8203-1: Development and Impact of Infrastructure Investments and Services Supported

Econ: 203-1

	FY 2015	FY 2016	FY 2017	FY 2018	FY 2019
Quieter Home Program	$14,900,000	$12,300,000	$2,200,000	$11,100,000	14,700,000

9204-1: Proportion of Spending on Local Suppliers at Significant Locations of Operation

Econ: 204-1

	FY 2015	FY 2016	FY 2017	FY 2018	FY 2019
Local Suppliers	$131,000,000	$100,400,000	$114,500,000	$180,200,000	$126,883,876

Environmental Performance

1AO4: Stormwater Quality

Enviro: AO4

Pollutant of Concern (units)	# of Analyses					Benchmark					Median Concentrations**					# of Exceedances**					Exceedance Frequency (%)
	FY11-15	FY16	FY17	FY18	FY19	FY11-15	FY16	FY17	FY18	FY19	FY15	FY16	FY17	FY18	FY19	FY15	FY16	FY17	FY18	FY19	FY15	FY16	FY17	FY18	FY19
Ammonia-N (mg/L)	20	62	60	55	71	2	2	2.14	2.14	2.14	2.00	1.30	0.97	2.02	0.5441	7	11	3	14	1	39	18	5	26	1.4
BOD (mg/L)	20	62	60	55	71	30	30	30	30	30	30	16	27.19	46.30	15.49	9	7	17	16	9	50	11	28.3	29.0	12.7
COD (mg/L)	20	62	60	55	71	120	120	120	120	120	105	99	104.20	183.40	46.67	10	16	15	21	4	56	26	25	38	5.6
Specific Conductivity (µmhos/cm)	20	62	60	55	71	900	900	900	900	900	278	206	120.73	234.90	80.57	1	1	0	1	0	6	2	0	2	0
Oil & Grease (mg/L)	20	62	60	55	71	15	15	15	15	15	2	1	1.28	1.618	ND	-	-	0	0	0	-	-	0	0	0
pH (pH Units)	20	62	60	55	71	6.0-9.0	6.0-9.0	6.0-9.0	6.0-9.1	6.0-9.0	6	8	7.98	7.8209	7.95	5	5	1	1	1	28	5	1.7	1.8	1.4
TSS (mg/L)	20	62	60	55	71	100	100	100	100	100	41	49	33.09	46.3	20.34	3	6	4	6	1	17	10	6.7	10.9	1.4
Aluminum, Total (µg/L)	20	62	60	55	71	750	750	750	750	750	320	395	652.6	667.00	359.8	1	8	19	14	13	6	13	31.7	25.5	18.3
Copper, Total (µg/L)	20	62	61	55	71	14	33	33	33	33	225	117	97.5	128.30	47.28	17	40	39	-	30	94	65	63.9	74.5	15.7
Copper, Dissolved (µg/L)	20	62	61	55	70	14	33	33	33	33	190	84	48.4	229.00	22.84	17	47	20	30	11	94	76	32.8	54.5	42.3
Iron, Total (µg/L)	20	62	60	55	71	1,000	1,000	1,000	1,000	1	455	367	263.1	806.00	0.933	5	5	3	7	6	28	8	5	13	9
Lead, Total (µg/L)	20	62	60	55	71	82	262	262	262	262	3	2	4.021	3.77	1.757	1	-	0	0	0	6	-	0	0	0
Lead, Dissolved (µg/L)	-	-	60	55	70	-	-	262	262	262	-	-	0.643	0.45	0.2631	-	-	0	0	0			0	0	0
Zinc, Total (µg/L)	20	62	61	55	71	120	260	260	260	260	365	257	263.6	496.00	178.7	13	16	22	23	9	72	26	36.1	-	22.5
Zinc, Dissolved (µg/L)	20	62	61	55	70	120	260	260	260	260	320	198	158.6	361.40	117.4	13	12	13	19	16	72	19	21.3	34.5	12.9
Ethylene glycol (mg/L)	20	4	4	5	5	100	140	140	140	140	0	0	ND	ND	ND	-	-	0	0	0	0	0	0	0	0
MBAS (mg/L)	-	62	60	55	71	-	1	15	15	0.5	-	0	0.11192	0.16	-	-	-	0	0	0	-	0	0	0	0
Arsenic, Dissolved (µg/L)	-	29	32	30	33	-	150	150	150	150	-	2	0.821	1.09	0.5992	-	-	0	0	0	-	0	0	0	0
Arsenic, Total (µg/L)	-	29	32	30	33	-	150	150	150	150	-	2	1.19	2.36	0.7888	-	-	0	0	0	-	0	0	0	0
Cadmium, Dissolved (µg/L)	-	62	60	55	70	-	5	5.3	5.3	5.3	-	1	1.277	1.12	0.3297	-	1	1	2	0	-	2	1.7	3.6	0
Cadmium, Total (µg/L)	-	62	60	55	71	-	5	5	5	5.3	-	1	1.657	1.55	0.5222	-	1	1	5	0	-	2	1.7	9.1	0
Chromium III, Dissolved (µg/L)	-	62	60	55	70	-	1,700	1,700	1,700	1,700	-	1	0.936	0.87	0.359	-		0	0	0	-	0	0	0	0
Chromium III, Total (µg/L)	-	62	60	55	71	-	550	550	550	550	-	2	2.608	2.34	1.062	-		0	0	0	-	0	0	0	0
Chromium VI, Dissolved (µg/L)	-	62	60	55	70	-	16	16	16	16	-	ND	0.524	0.53	0.391	-	1	0	0	0	-	2	0	0	0
Chromium VI, Total (µg/L)	-	62	60	55	71	-	16	16.3	16.3	16.3	-	ND	0.670	0.67	0.448	-	1	0	0	0	-	2	0	0	0
Chromium, Dissolved (µg/L)	-	62	60	55	70	-	50	50	50	50	-	2	1.320	1.31	0.669	-		0	0	0	-	0	0	0	0
Chromium, Total (µg/L)	-	62	60	55	71	-	50	50	50	50	-	4	3.143	2.97	1.472	-		0	0	0	-	0	0	0	0
Nickel, Dissolved (µg/L)	-	62	60	55	70	-	1,020	1,020	1,020	1,020	-	3	3.002	7.40	1.505	-		0	0	0	-	0	0	0	0
Nickel, Total (µg/L)	-	62	60	55	71	-	1,020	1,020	1,020	1,020	-	4	4.185	9.54	2.243	-		0	0	0	-	0	0	0	0
Acenaphthene (µg/L)	-	-	60	55	71	-	-	970	970	970	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Acenaphthylene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Anthracene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Benzo (a) anthracene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Benzo (a) pyrene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Benzo (a) fluoranthene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Benzo (g,h,i) perylene (µg/L)	-	-	60	55	71	-	-	300	300	30	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Benzo (k) fluoranthene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Chrysene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Dibenzo (a,h) anthracene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Fluoranthene (µg/L)	-	-	60	55	71	-	-	300	300	42	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Fluorene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Indeno (1,2,3-cd) pyrene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Naphthalene (µg/L)	-	-	60	55	71	-	-	300	300	2,350	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Phenanthrene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Pyrene (µg/L)	-	-	60	55	71	-	-	300	300	300	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Chordane (µg/L)	-	-	52	55	71	-	-	0.09	0.09	0.09	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
PCB-1016 (µg/L)	-	-	60	55	71	-	-	0.4	0.4	0.4	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
PCB-1221 (µg/L)	-	-	60	55	71	-	-	0.4	0.4	0.4	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
PCB-1232 (µg/L)	-	-	60	55	71	-	-	0.4	0.4	0.4	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
PCB-1242 (µg/L)	-	-	60	55	71	-	-	0.4	0.4	0.4	-	-	ND	0.38	ND	-	-	0	1	0	-	-	0	2	0
PCB-1248 (µg/L)	-	-	60	55	71	-	-	0.4	0.4	0.4	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
PCB-1254 (µg/L)	-	-	60	55	71	-	-	0.4	0.4	0.4	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
PCB-1260 (µg/L)	-	-	60	55	71	-	-	0.4	0.4	0.4	-	-	ND	ND	ND	-	-	0	0	0	-	-	0	0	0
Diesel Range Organics (C10-C24) (mg/L)	-	62	60	55	71	-	0.056-0.14	0.056-0.14	0.056-0.15	0.056-0.14	-	ND	ND	ND	ND	-	-	0	0	0	-	0	0	0	0
Jet-A (mg/L)	-	62	60	55	71	-	1	0.5	0.5	0.5	-	0	0.3758	1.01	0.453	-	-	13	20	22	-	0	21.7	36.4	31.0
Oil Range Organics (C22-C36) (mg/L)	-	62	60	55	71	-	1	0.5	0.5	0.5	-	0	0.2401	0.52	0.2268	-	3	9	15	13	-	5	15	27	18
Total Coliforms (CFU/100 mL)	-	24	24	25	26	-	1,000	1,000	1,000	1,000	-	2,392	1,630	3870.00	2,377	-	11	17	10	11	-	46	70.8	40.0	42.3
Fecal Coliforms (CFU/100 mL)	-	24	24	25	26	-	200	200	200	200	-	772	196.5	614.00	247	-	6	7	8	9	-	25	29.2	32.0	34.6
Enterococcus (CFU/100 mL)	-	24	24	25	26	-	276	276	276	276	-	947	794	1013.00	986	-	8	15	18	15	-	34	62.5	72.0	57.7
Average Exceedance Frequency	-	-				-	-				-	-				-	-				38	12	8	9	6

*ND= data is not detected
Data reported for fiscal year.

2AO5: Ambient Air Quality According to Pollutant Concentration by Regulatory Regime*


	CY 2015	CY 2016	CY 2017	CY 2018	CY 2019
Ozone (Maximun Concentration for 8 Hrs)	0.067	0.061	0.083	0.077	0.072
Ozone (Annual Average)	0.028	0.029	0.033	0.044	NR
Nitrogen Dioxide (Maximum 1-Hour Concentration)	0.062	0.073	0.054	0.045	0.062
Nitrogen Dioxide (Annual Average)	0.013	0.011	0.009	0.007	0.012
CO (Max Concentration for 1 Hr)	2.6	2.2	NS****	NS	NS
CO (Max Concentration for 8 Hrs)	1.9	1.7	NS	NS	NS
CO (Annual Average)	0.3	0.3	NS	NS	NS

*Values listed in parts per million (ppm).
**CY2013 - CY2016 data from Downtown monitoring station.
***CY17 and CY18 data from Kearny Villa Road station.
****NS - station not sampled for compound.
*****CY19 data from new Downtown monitoring station Sherman Elementary School.

For reference, download the report from the APCD website Current Air Quality

3AO6: Aircraft and Pavement De-icing/Anti-icing Fluid Used and Treated*

Enviro: A06

	FY 2015		FY 2016		FY 2017		FY 2018		FY 2019
Fluid Type	Type-I	Type-IV	Type-I	Type-IV	Type-I	Type-IV	Type-I	Type-IV	Type-I	Type-IV
Quantity Used (cubic meters)	2.25	0	0.09	0	0.47	0	0.19	0	0.15	0
Percentage Captured	90%	0	90%	0	90%	0	90%	0	90%	0
Percentage Evaporated	10%	0	10%	0	10%	0	10%	0	10%	0

*Data reported for fiscal year.

4AO7: People Residing in Areas Affected by Noise*

Enviro: A07

	FY 2015	FY 2016	FY 2017	FY 2018	FY 2019
People	11,370	14,052	14,759	16,580	13,316
Percent Change from the Previous Year	38.8%	23.6%	5.0%	12.3%	-19.7%

*Methodology has changed due to: 1) Improvements to the AEDT model, which generates the noise contours. The improvements provided more accurate noise profiles for many aircraft operating into SDIA. 2) Population count methodology was improved to use more accurate data along with Census data. It should be noted, as new census data is available, it will be used in this report.

5302-1: Energy Consumption within the Organization*

Enviro: 302-1

	CY 2015	CY 2016	CY 2017	CY 2018	CY 2019
Natural Gas Consumption (MMBtu)	38,338	42,879	43,663	48,052	54,193
Solar Consumption (MMBtu)	940	18,044	27,099	29,488	29,371
Electricity Consumption (MMBtu)	167,319	176,059	165,734	167,869	163,404
Total Energy Use	206,597	236,982	236,496	245,409	246,968

SAN-Specific Measurements		CY 2016	CY 2017	CY 2018	CY 2018
Energy Use Intensity (Mbtu/SF)	94	91	90.59	92	92.7
Passengers	20,081,258	20,725,801	22,156,493	24,238,300	25,216,947
Energy Use Intensity (Mbtu/Passenger)**	10.29	11.43	10.67	10.12	9.79
Percent Renewable Electricity (includes grid delivery and onsite)	35%	44%	51%	85%(15% on site)	85%(15% on site)

*Note that values may be different from previous sustainability report due to a difference in data collection methodology or other reason.
** This table includes disclosure 302-3 Energy Intensity

6302-4: Reduction of Energy Consumption*

Enviro: 302-4

	CY 2015	CY 2016	CY 2017	CY 2018	CY 2019
Reduction in energy consumption from previous year	3,792	30,385	-486	8,913	1,559

*Note that values may be different from previous sustainability report due to a difference in data collection methodology or other reason. Data reported for calendar year.

7303-3: Water Withdrawal & 303-5: Water Consumption*

Enviro: 303 - 3/5

	CY 2015	CY 2016	CY 2017	CY 2018	CY 2019
Total Water Withdrawal	80,616,448	89,864,720	82,351,808	94,138,044	85,534,468
Passengers	20,081,258	20,725,801	22,156,493	24,238,300	25,216,947
Water Withdrawal per Passenger	4.01	4.34	3.72	3.90	3.39

On-site capture and reuse
Terminal 2 Parking Plaza System	N/A	N/A	N/A	380,400	1,850,716

*Includes disclosure 303-1 Interactions with water as a shared resource
**Values listed in gallons and based on calendar years. Baseline water use in 2008 was approximately 88,485,400 gallons.

8304-3: Habitats Protected or Restored*

Enviro: 304-3

Habitat	CY 2015	CY 2016	CY 2017	CY 2018	CY 2019
Protected	20.24	20.24	20.24	20.24	20.24
Restored	0	0	0	0	0

*Values listed in acres. Note that values may be different from previous sustainability report due to a difference in data collection methodology or other reason.

9305-1,2 & 3: Greenhouse Gas Emissions*

Enviro: 305-1,2 & 3

	CY 2015	CY 2016**	CY 2017**	CY 2018**	CY 2019
Direct (Scope 1)	4,027	4,571	4,305	4,590	4,417
Indirect (Scope 2)	14,471	13,880	9,812	4,023	1,273
Total Scopes 1 & 2 (Authority-Controlled Emissions)	18,498	18,451	14,117	8,613	5,690

Scopes 1 & 2 Change from Previous Year	-0.6%	-0.3%	-23.5%	-39.0%	-33.9%
Other Indirect (Scope 3)	283,359	324,039	348,543	397,359	412,158
Total Scopes 1, 2 & 3	301,857	342,490	362,660	405,972	417,848

Scopes 1, 2 & 3 Change from Previous Year	1.7%	13.5%	5.9%	11.9%	2.9%
Passengers	20,081,258	20,729,353	22,173,493	24,240,864	25,216,947
GHG Use Intensity (MT/Passenger)	0.0150	0.0165	0.0164	0.0167	0.0166

*Values listed in Metric Tons and based on calendar year. Data is always one year behind. ACA certificiation is done in June of each year for the prior year; includes disclosure 305-5 Reduction of GHG Emissions
**2016-2018 emissions were revised per 3rd party verification

10301: Materials & 306: Waste*

Enviro: 301 - 306

	CY 2015	CY 2016	CY 2017	CY 2018	CY 2019
Construction & Demolition Debris Recycling**	129,442	17,715	14,017	45,743	58,063
Recycling	1,352	1,344	1,372	1,532	1,888
Landfill	3,490	4,314	4,664	5,352	4,872
Total Non-Hazardous	134,284	23,373	20,053	52,627	64,823
Certified Hazardous Waste Disposal	167	230	148	89	0
Total Waste	134,451	23,603	20,201	52,716	64,823

*Prior to 2019 this table was titled "306-2: Waste by type & waste by disposal method & 306-4 Transport of hazardous waste". This table includes data for the following topic-specific disclosures: 301-1 Materials Used; 301-2 Recycled Input Material; 306-2 Waste by type and disposal method; 306-4 Transport of hazardous waste
**Values listed in standard tons. All hazardous waste is handled by a certified hazardous waste contractor and disposed of in accordance with pertinent regulations. Totals do not include waste from international flights, which are disposed of separately per federal regulations.
***Corrections were made to CY2018 changes to the data was provided at a later date by waste hauler.
****2019 Certified Hazardous Waste Disposal report is unavailable as of spring 2020.

11306-3: Significant Spills*

Enviro: 306-3

Fuel Spills	FY 2015	FY 2016	FY 2017	FY 2018	FY 2019
Number	13	7	46	22	17
Volume	127	330	456	213	104

Waste Spills	FY 2015	FY 2016	FY 2017	FY 2018	FY 2019
Number	0	4	5	2	6
Volume	0	8	43	30	32

*Volumes listed in gallons. Data reported for fiscal year. Note that these are not discharges to the stormwater conveyance system.

1AO9: Wildlife Strikes*

Social: AO9

	FY 2015	FY 2016	FY 2017	FY 2018	FY 2019
Strikes	1.55	1.93	1.38	0.80	1.05

*Annually, per 10,000 aircraft movements.

2102-8: Employees by Contract Type*

Social: 102-08

		FY 2015			FY 2016			FY 2017			FY 2018			FY 2019
		Male	Female	Total	Male	Female	Total	Male	Female	Total	Male	Female	Total	Male	Female	Total
Authority	Full Time	226	161	387	227	169	396	225	182	407	230	179	409	240	179	419
	Part Time	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Contract Workers	Full Time	1,608	78	1686	1,911	64	1975	1,113	62	1175	1,204	323	1527	3,258	80	3338
	Part Time	0	0	0	0	0	0	0	0	0	0	0	0	20	7	27
Total		1,834	239	2,073	2,138	233	2,371	1,338	244	1,582	1,434	502	1,936	3,518	266	3,784

Changes in full-time temporary contract workers are due to increases resulting from Rental Car Center and Capital Improvement Program projects and reductions resulting from close out of The Green Build terminal development project.

3102-41: Employees Covered by Collective Bargaining Agreements

Social: 102-41

	FY 2015	FY 2016	FY 2017	FY 2018	FY2019
Percentage	30.16%	30.05%	30.22%	30.56%	31.46%

4AO10: Service Quality*


Year	Month	Percent Satisfied**	Average Satisfied**	Avg. Large Airport Satisfaction Score***	SAN Satisfaction Score***
2014	Jan-Mar	84%	4.22	N/A	N/A
	Apr-Jun	83%	4.24
	Jul-Sep	82%	4.19
	Oct-Dec	81%	4.23
2015	Jan-Mar	77%	4.14	N/A	N/A
	Apr-Jun	78%	4.14
	Jul-Sep	78%	4.08
	Oct-Dec	80%	4.18
2016	Jan-Mar	82%	4.18	719	743
	Apr-Jun	81%	4.25
	Jul-Sep	79%	4.17
	Oct-Dec	80%	4.18
2017	Jan-Mar	82%	4.17	724	748
	Apr-Jun	79%	4.11
	Jul-Sep	77%	4.05
	Oct-Dec	76%	4.10
2018	Jan-Mar	81%	4.18	745	757
	Apr-Jun	75%	4.09
	Jul-Sep	79%	4.11
	Oct-Dec	74%	3.99
2019	Jan-Mar	80%	4.22	760	776
	Apr-Jun	78%	4.32
	Jul-Sep	N/A	N/A
	Oct-Dec	N/A	N/A

*Includes disclosures 102-43 & 102-44: Customer Satisfaction Scores
**Percent Satisfied is the percentage of passengers that rated the experience a 4 (very good) or a 5 (excellent) on a 5-point scale. Based on Airports Council International ASQ Survey. Only obtained SAN results for two quarters in 2019.
***Based on J.D. Power Survey results for North American Airports.

5205-2: Communication & Employees Trained in Organization’s Anticorruption Policies and Procedures *

Social: 205-2

	FY 2015	FY 2016	FY 2017	FY 2018	FY 2019
Percentage	91.0%	11.62%	94.53%	0.00%	93.1%

* Values listed as percentage of headcount. The Airport Authority has identified no operations or suppliers as having significant risk for incidents of forced or compulsory labor. SAN complies with numerous federal regulations that protect against human trafficking and slavery. Further, as a primary airport in the state of California, SAN combats human trafficking and slavery by prominently posting signs (as required under SB 1193 and Civil Code Section 52.6) throughout the terminals publicizing the availability of a hotline for reporting suspected activity.
**Training not conducted in 2018.

6401-1: Employee New Hires by Gender

Social: 401-1 Employee New Hires by Gender

	CY 2015		CY 2016		CY 2017		CY 2018		CY 2019
	Number	Rate	Number	Rate	Number	Rate	Number	Rate	Number	Rate
Male	30	7.77%	17	4.26%	24	5.96%	22	5.39%	29	7.07%
Female	23	5.96%	22	5.51%	18	4.47%	17	4.17%	17	4.1%
Total	53	13.73%	39	9.77%	42	10.42%	39	9.56%	46	11.2%

7401-1: Employee New Hires by Age*

Social: 401-1 Employee New Hires by Age

	CY 2015		CY 2016		CY 2017		CY 2018		CY 2019
	Number	Rate	Number	Rate	Number	Rate	Number	Rate	Number	Rate
<30	18	4.66%	11	2.76%	12	2.98%	13	3.19%	15	3.66%
30-50	31	8.03%	24	6.02%	25	6.20%	21	5.15%	23	5.6%
>50	4	1.04%	4	1.00%	5	1.24%	5	1.23%	8	2.0%
Total	53	13.73%	39	9.77%	42	10.42%	39	9.56%	46	11.2%

*Data does not include Veteran Fellows and Interns

8401-1: Employee Turnover by Gender

Social: 401-1 Employee Turnover by Gender

	CY 2015		CY 2016		CY 2017		CY 2018		CY 2019
	Number	Rate	Number	Rate	Number	Rate	Number	Rate	Number	Rate
Male	13	3.37%	24	6.02%	13	3.23%	23	5.64%	18	4.39%
Female	17	4.40%	11	2.76%	24	5.96%	13	3.19%	16	3.90%
Total	30	7.77%	35	8.77%	37	9.18%	36	8.82%	34	8.29%

9401-1: Employee Turnover by Age*

Social: 401-1 Employee Turnover by Age

	CY 2015		CY 2016		CY 2017		CY 2018		CY 2019
	Number	Rate	Number	Rate	Number	Rate	Number	Rate	Number	Rate
<30	3	0.78%	4	1.00%	4	0.99%	1	0.25%	5	1.22%
30-50	15	3.89%	15	3.76%	18	4.47%	17	4.17%	13	3.17%
>50	12	3.11%	16	4.01%	15	3.72%	18	4.41%	16	3.90%
Total	30	7.77%	35	8.77%	37	9.18%	36	8.82%	34	8.29%

*Data does not include Veteran Fellows and Interns

10401-3: Parental Leave

Social: 401-3 Parental Leave

	FY 2017		FY 2018		FY 2019
	Female	Male	Female	Male	Female	Male
a. # of ees entitled by gender	182	225	179	230	180	242
b. # of ees that took by gender	5	1	9	3	4	3
c. # of ees that returned to work by gender	5	1	8	3	2	3
d. # of ees that returned and still employed after 12 months	4	1	N/A	N/A	N/A	N/A
Return to Work Rate	100%	100%	88%	100%	50%	100%
Retention Rate	80%	100%	N/A	N/A	NA	N/A

11403-2: Employee Injury Rate

Social: 403-2 Employee Injury Rate

	CY 2015		CY 2016		CY 2017		CY 2018		CY 2019
	Male	Female	Male	Female	Male	Female	Male	Female	Male	Female
Injury Rate	7.21	5.10	3.84	5.28	4.19	3.70	4.22	3.58	3.16	2.42
Occupational Disease Rate	0	0	0	0	0	0	0	0	0	0
Lost Day Rate					0.93	0.62	0.94	0.60	3.61	0.61
Work-Related Fatalities	0	0	0	0	0	0	0	0	0	0
Hours	416038	313854	416698	340935	429,990	324,378	426,818	335,356	443,398	330,420
EE	398		399		407		407		415
Injuries	15	8	8	9	9	6	9	6	7	4
Avg. hours worked per EE/yr	1833.9		1898.8		1853.5		1872.7		1864.6

12404-1: Average Hours of Training Per Year Per Eemployee*


	FY 2017	FY 2018 *	FY 2019
Average Hours	4.42	3.74	10.54

*Transitioning to CY

13404-2: Programs for upgrading employee skills and transition assistance programs

Social: 404-2

Tuition reimbursement	CY 2016	CY 2017	CY 2018	CY 2019
Number of Employees	16	19	17	22
Total Amount	$33,812.24	$55,878.80	$44,760.05	$48,725.63

14404-3: Percentage of Employees Receiving Regular Performance and Career Development Reviews

Social: 404-3

	CY 2015	CY 2016	CY 2017	CY 2018	CY 2019
Percentage	100%	100%	100%	100%	100%

15405-1: Diversity of Employees*

Social: 405-1 Diversity of Employees

	2017		2018		2019		San Diego County Estimates 7/1/18**
	Number	% of Total Population	Number	% of Total Population	Number	% of Total Population	% of Total Population
Employee Population
Total	407	100.00%	407	100.00%	419	100.00%	N/A
Gender
F	175	43.00%	179	43.98%	179	42.7%	49.7%
M	232	57.00%	230	56.51%	240	57.3%	50.3%
Ethnicity
American Indian/Alaskan Native	2	0.49%	2	0.49%	2	0.5%	1.3%
Asian	38	9.34%	37	9.09%	44	10.5%	12.2%
Black/African American	44	10.81%	44	10.81%	40	9.5%	5.5%
Hispanic	80	19.66%	88	21.62%	97	23.2%	33.9%
Native Hawaiian/Pacific Islander	11	2.70%	12	2.95%	12	2.9%	0.6%
White (Not of Hispanic Origin)	202	49.63%	190	46.68%	195	46.5%	45.5%
Two or More Races	20	4.91%	22	5.41%	20	4.8%	4.4%
Decline to Self-Identify & Unknown	10	2.46%	12	2.95%	9	2.1%
Age Group
under 30	24	5.90%	32	7.86%	35	8.4%	N/A
30 - 50	206	50.61%	205	50.37%	194	46.3%	N/A
over 50	177	43.49%	172	42.26%	190	45.3%	N/A

*Does not include veterans or interns
**San Diego County California - Quickfacts

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